A broken fastening or a worn seam does not always mean the end of a favourite garment. Ask our Manchester tailoring team about a repair, then arrange a suitable postal service from your UK address.
Sign in or register, then open Online Tailor to see current services and prices.
01
Describe the fault before choosing a service
Tell us the garment type, where the damage is and what has stopped working. Include a close-up of the problem and a wider photo of the garment. A zip that separates, a missing pull and fabric torn beside a zip can require different work.
02
Zip and fastening repairs
Check whether a replacement zip or fastening service is available for your garment. Mention the zip length, colour and whether it opens at the bottom. The tailor will need to consider the original construction and available replacement parts; do not assume every fault needs a complete replacement.
03
Seams, tears and worn areas
An opened seam is different from a hole through the fabric. Explain whether the area is stretched, fraying or worn thin. A repair may need reinforcement or a patch, and its appearance depends on the fabric and damage. Ask what finish is realistic before approving the work.
04
Linings and specialist garments
A damaged lining can affect how a jacket or coat hangs and feels. Send photos and describe the extent of the damage before booking. Leather, suede, embellished garments and extensive repairs need specific advice; a general repair listing is not confirmation that every material is suitable.
05
Book the confirmed work
Use the matching repair service in Online Tailor when it is available. If there is no suitable listing, contact us before paying or posting. Keep the agreed instructions with your order and include the order number inside the parcel.
06
Allow for work and delivery
Review the repair charge and return-delivery fee in the app. You pay the outward postage separately. Tell us about any deadline before ordering and use the postal guide to prepare your parcel.
GOOD TO KNOW
A few useful answers.
Can you make every repair invisible?
No. The finish depends on the location and extent of the damage, fabric, colour and repair method. Discuss the likely appearance before booking; a strong, practical repair can still be visible.
Can I post a garment before getting advice?
Create a suitable confirmed order first. If you are unsure which repair to choose or whether the material is suitable, contact the tailor with photos before sending it.
Can you repair jeans as well as jackets?
Ask about the specific damage and check the services currently available in Online Tailor. Jeans, trousers and jackets need different repair methods, and the condition of the surrounding fabric matters.